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Home > F.A.Q. - GENERAL > My order is "ON HOLD", what does this mean?
My order is "ON HOLD", what does this mean?
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All backorder and pre-order items will be placed on ‘on hold’ status until the items are in stock.

There is nothing wrong with your order, it's just how we separate them from items that are currently available for shipping.



For orders that contain available items and backorder/pre-order items:

  • Available items will ship right away according to the shipping specification selected for the order.
  • Pre-order items will be shipped, as they arrive, with the shipping specification determined by Trick or Treat Studios.
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