My PRE-ORDER item came in, why hasn't my package been sent out yet?

We ship out all orders in the order we receive them. Large launches can take time to pack and ship resulting in some customers receiving their items before others. When your order has been processed, you will receive a message with tracking information.

PLEASE NOTE:

For orders that contain available items and pre-order items:

Available items will ship right away according to the shipping specification selected for the order.
Pre-orders will be shipped, as they arrive, with the shipping specification determined by Trick or Treat Studios.